I get multiple identical 24-hour e-mail notifications

[Benjamin Löffler]

Hello,

I get every night at 00:00, 00:01 and sometimes 00:02 the exact same 24-hour e-mail notification about the changes of the last day. What can I do about that? I want to get the 24-hour notification, but not multiple times.

Can you maybe help me to fix this? It would be a big help! The mails start to get annoying...

Best regards

Benjamin Loeffler

[Vasiliy Zverev]

More one option - there is more than 1 subscriptoon for this filter. Contact to your admins to make sure.

[Benjamin Löffler]

Where can I check that? I have a admin access

[Benjamin Löffler]

In Jira everything works fine. But in confluence I get the problem of multiple e-mail notifications.

Your link relates to jira

[Vasiliy Zverev]

More one option - check if there is a user with the same email.

[Benjamin Löffler]

We are only 10 user, every mail address is different.

[Vasiliy Zverev]

Hm, more one options - troubles on email server. Ask email server admin about dublicate mails.

[Benjamin Löffler]

I checked with the server admin. There seems to be no problem with the mail server. The problem will propably come from confluence

[Benjamin Löffler]

I checked with the server admin. There seems to be no problem with the mail server. So propably the problem comes from confluence itself

[Vasiliy Zverev]

Hm, try to clear cash, rebuid indexes and restart confluence.

There common step, mayby it will help.

[Vasiliy Zverev]

@Benjamin Löffler, hi!

It seems that notifications are send from cloned Jira instance. 

Contact to admins and check if you have test instance, and if yes, that email notifications are off on it.

Best regards, 

Vasiliy.

[Benjamin Löffler]

Hello @Vasiliy Zverev, there are no test instances running.