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I don't see slack integration in my Confluence Cloud pages - how to enable it?

This page tells that Slack Integration is enabled by default: https://confluence.atlassian.com/confcloud/confluence-cloud-for-slack-956709523.html but I don't see menu items mentioned on this page. How to enable them?

Also I don't see Slack in System Add-ons on my cloud instance.

1 answer

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Answer accepted

Hi Matvey, 

In order to connect Slack to a space in Confluence, you'll need to first access the space > Click on Space Settings > Integrations > Slack notifications tab

You'll see the integration is already on, however it will be necessary to connect your Slack workspace to Confluence's space by clicking on Add subscription. From there, you can select the Slack workspace and channel you'd like to receive the notifications at. 

Let me know if it worked. 

We are also having issues with this. There is no Slack Notifications Tab, nor is there an Add subscription... Am i completely blind, or just missing this? - Also yes i'm an Admin.noslack.png

Hi Cody, 

Can you confirm if you have Confluence Cloud or server? Thank you!

Can confirm Confluence Cloud, 

Hi Cody, 

In order to further troubleshoot the issue, we strongly suggest you open a support ticket with our team. You can contact them here: https://support.atlassian.com/contact/

Please add the following details to the ticket to speed up the process:

  1. Slack workspace URL
  2. Confluence Cloud URL  

Thank you!

Thanks for trying Nagila,

 

I actually already have a ticket in with them, that hasn't had a response yet. So i thought i'd see if anyone already knew anything from the Community. If i ever get an answer, i'll respond back here with the resolution.

Hi Cody, 

I investigated the issue further and identified that some customers still didn't get the Slack integration option in the instance because it is still being rolled out. All customers should get it by the end of the day. 

Ahhh! Well there ya go, that makes sense then. I guess i'll just check it out after the weekend.

Thanks a bunch!

Nagila, thanks a lot!

Now I see Slack Integration and it works well.

Awesome, Matvey! Glad the integration is now working. 

I cannot see the slack integration tab either, it has been more than a year from this post, I wonder what's going on

Still works for me. Slack notifications about Confluence changes appear almost instantly. I still see Slack integration tab in my Space Settings. No issues at all.

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