I cannot save space permissions despite being admin

This question is in reference to Atlassian Documentation: Assign Space Permissions

I've been able to set permissions earlier, but today I don't appear to be able to save any changes to the permissions, at least not in Confluence. I can click on Save .. the button turns grey .. but it only allows any change to be turned into a View-mode.

8 answers

After some searching I found this issue: https://jira.atlassian.com/browse/CONF-38103

 

Surprisingly, our problem indeed relates to whitespace in group-names. Only when the permissions-list contains one or more groups with whitespace in the group-name, then it is impossible to save in certain browsers. In a new test-Space with only users in the permissions and a group without whitespace, I can save on Safari on MacOS.

Notes:

  • It is impossible to remove the groups that have whitespace to recover from this problem, because that would require that same save action that is broken.
  • Workaround of using Firefox works.

Unfortunately the Confluence bug is marked resolved. I have added a comment and asked to re-open.

Same thing for us.

We are having the same problem. The changed settings will not save - button just turns grey. This appears to be a browser issue - changed to IE and it worked. Chrome does not.

It's a Chrome specific issue. Try another browser or maybe the IE Tab chrome extension.

It was not working with Safari on MacOS too.

I am still experiencing this problem at this moment with our Confluence Cloud instance: on Mac OSX (10.10), I cannot save permissions to Confluence spaces on Safari (8) and not on Chrome (45). I CAN save on Firefox (37) but this is rather cumbersome as I never use Firefox normally.

 

EDIT: resolved now for us because of an update of Confluence Cloud, which includes this fix: https://jira.atlassian.com/browse/CONF-39701

Same problem here on Chrome both on Mac and Windows and Safari on Mac.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

68 views 3 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you