It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't run both jira and confluence on aws Edited

I purchased JIRA and Confluence licenses.

I installed it on one AWS EC2 instance, but when I run both of them, I do not run one.
If you run JIRA first, Confluence will not run, and if you run Confluence, JIRA will not run.
What should I do? Let me know how to fix it.


error message :

Existing PID file found during start.

Removing/clearing stale PID file.

Tomcat started.


2 answers

1 vote
Alexis_Robert Community Leader Aug 02, 2018



what AWS server are your using ? how much RAM do you have ?

You should remember that both Confluence and Jira need a minimum of 4GB RAM each, so your server should not have less than 8GB at the very minimum.


Also, you shoud try and look at the "<JIRA_HOME>/log/atlassian-jira.log" file and look for line starting  with ERROR if you want to give useful log information.


Let me know if this helps, 



Actually, you can run both for a smallish number of users on a machine with only 4Gb RAM.  (For up to 100 users, 1Gb RAM each will work, although I'd be looking at 1.5 well before I got to 100 users).  They don't need that amount of memory until you start to put significant load on them.

Alexis_Robert Community Leader Aug 02, 2018

From my experience on AWS with small VPS, you'll have significant slowdowns with 2GB RAM and need a big swap file as well, otherwise your instance will crash with OutOfMemory errors.

I wouldn't even try to run both on the same 4GB server, unless it's a dedicated machine.

1 vote

You need to read the log files to find out what the errors are.  It might be memory related, but I suspect it is something else.

We can't really tell you much more than that, you need to read the logs.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

227 views 3 8
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you