Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I can't receive a verification (signup link) email from Confluence

When I tried to log-in the Confluence, it says "We sent a recovery link to you at XXXX", but I have never received the link from the Confluence. Any suggestion to resolve this issue? 

1 answer

Hi Gunho,

Confluence likely sent it and you should follow standard procedure for locating an expected email. Specifically, check spam/junk folders, check for rules that might have captured the email, etc. Cheers!

Hi @Gunho Sohn,

I followed-up and checked our mail server logs, and I can confirm that the email did go out and has been marked as delivered.

Have you still not received that email, and weren't able to find it in your junk mail? If so, you can try to trigger the Can't Login email again.

Hopefully, you will receive it the 2nd time, but if not, let me know, and I can have another look.

Take care,


@Shannon Spaniol Thanks for your feedbacks. It is working well! 

- Gunho

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Miss the Confluence demos at Team 21? Watch them here!

Phew, Atlassian Team 2021 blew by. With dozens of demos and a handful of keynotes, you may have missed some of the awesome Confluence Cloud sessions. Don't' worry, you can watch them all here or on Y...

306 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you