I can't edit documents Edited

Dear support team, 

Our organization is using: https://confluence.basketball-bund.net and only Michael Gheisler who created the document can edit it. 

He has set to no restrictions and has given all of us the option to "view and edit". However, we are not able to edit as only he sees the "edit" button. The rest of us don't. 

Looking forward to your reply. Many thanks in advance. 

Regards, 

Harun

1 answer

0 vote

Hi Harun,

I need a bit of clarification here. I assume you're referring to a single page in Confluence that you're not able to edit? 

I'll need to see the Space Permissions for the Space in question, as well as the current restriction settings (even if it's set to no restrictions). You may need to ask your admin to step in with this.

 

Regards,

Shannon

Thanks Shannon, 

It says: Everyone can view and edit this page.

In the page restrictions it's clearly set that everyone can view and edit. 

The admin is sitting next to me and not sure what else he can do. Link that shows missing Edit button

Ann Worley Atlassian Team Jan 18, 2018

Thanks for the screen shot. It sounds like you have ruled out page restrictions as the issue. Please check the space permissions next, as described in: Permissions and restrictions

Harun,

As my colleague Ann has mentioned, we recommend that you have your administrator check the Space Permissions as well for the SR-Campus space. It could be possible that you haven't been given edit permissions on the space as a whole, which would cause this issue.

Let us know if you have any questions!

Regards,

Shannon

Thanks Ann and Shannon, 

Exactly that was the case :) We managed to fix it and am happily editing now. 

Wish you both a lovely weekend ahead. 

Harun,

Happy we were able to assist you! Take care, and have a nice weekend as well.

Regards,

Shannon

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