I am trying to install the Staffing Timeline plugin to Confluence, and it has been running for 6 hours

When I try open Manage Add-ons as another user, I see this message:

A long-running task has been initiated by another user. To avoid conflicts, you will not be able to update add-ons until this task has completed.

I don't think it is still installing, how do I stop the long-running task?

Update on 7/29/15: No response to this question that was posted on 7/23/15. The Support link on the Marketplace page for this add-on asked that we use Atlassian Answers for support for this plugin.  The address for the plugin on Marketplace is https://marketplace.atlassian.com/plugins/pl.com.tt.staffing.timeline.staffingtimeline.

1 answer

Hi,

We apologize for the inconvenience, but we have a problem with getting notifications from Atlassian Answers. The best way  to ask a question is bitbucket - https://bitbucket.org/apdc/staffing-timeline/issues

Could you please tell me which version of Confluence and database are you using? Do you have any log files?  

Best Regards,

 Pawel

 

Hi Pawel,

We were using v5.5 of Confluence with an Oracle 11g database.  We do not have any log files, the logs from Jul 23 have aged out.  We have since upgraded Confluence to v5.8.4.

We plan to try to install the Staffing Timeline plugin again on the updated v5.8.4 Confluence.  If we have any issues, we will use bitbucket to ask questions.  Thanks!

 I am encountering the same issue with Jira. please let us know how we can resolve it.

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