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I am an admin for confluence and I am granting access for team mates but it isn't working. I am not system admin.

Kara Glasgow
Kara Glasgow May 13, 2014

How does the site admin grant user access if the site admin is atlassian folk? I am an administrator but not the site admin. hlep pleasee

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Mel Paisley
Mel Paisley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2014

Hi Kara,

As a site-admin in OnDemand you are able to grant users access to JIRA and Confluence from the user management screen.

However, it sounds like you might be experiencing the bug outlined here https://jira.atlassian.com/browse/AOD-6992.

I'd suggest raising a support request at http://support.atlassian.com/so that we can resolve this for you.

Cheers!

Mel

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Kara Glasgow
Kara Glasgow May 13, 2014

I am in User Management granting access to Confluence to exisisting Jira Users and creating new users. It isn't granting them access.

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Andrew Wolpers
Andrew Wolpers [BlackPearl PDM]
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May 13, 2014

When granting access, are you granting under the specific page or are you granting under Global Permissions?

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