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How to turn off annoying broken MS Teams confluence link previews

We just migrated from on-premise to atlassian cloud...

Since then, when our entire team is posting atlassian-confluence-urls we got a super annoying URL preview always saying:

"Log in with Atlassian account
Log in to Jira, Confluence and all other Atlassian Cloud products here. Not an Atlassian user? Sign up for free."

I mean under every single link we post... and we post a lot of these!

This is super annoying. How do we turn this off?

I know i can turn off the "create-a-preview-feature" in Teams entirely ... that is not what I want.

2 answers

0 votes

Hi @mhaedrich

I was facing the same problem. Looked up community and all I found was it can be done by Admin.

So I tried navigating the Teams app and found that this worked:

  • Go to Manage Account.
  • Click on Privacy.
  • Turn off Optional connected experiences.

Worked for me. Cheers!

0 votes

Hey @mhaedrich !

First, unfortunately there doesn't seem to be a user level option in Teams to turn off link previews.( 

As you mentioned, an admin can turn off link previews for everyone but you don't want to do that.

So, outside of the admin turning them off completely, I don't think you have any options to prevent URL previews for any URL (Atlassian or otherwise) from attempting to show the preview while composing inside of Teams.

However, there is a Confluence Cloud for Teams app that we built that you could install in your Teams organization that would allow for the link previews to have more useful information after signing into your Atlassian account.

If you've already done that and are still seeing the link preview text you provided, the previous server based Confluence for Teams app may be overriding the unfurling. I suggest uninstalling the previous version of the Confluence Server Teams app (if its installed in your teams instance), logging out and back in and seeing if that shows the more useful previews.

Finally, if you're interested and get the app working and the more useful link previews to appear, I'd love to hear any feedback on what type of useful information you'd like to see in the previews.

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