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Our Confluence licensing does not have Admin Key, so admins cannot adjust Page Permissions, only the original owner. What can we do if we need to adjust a Page and either the owner is not in the organisation anymore or simply the owner is not known and therefore we can't reach out to him/her?
Welcome to Atlassian Community!
As a space admin you can go in and remove page restrictions, just go to Space settings > Manage pages > Hidden, and from here you can delete page restrictions, just click on the pad lock. This will take you to Page information and you can delete the restrictions under Page Permissions.
Hi @Mikael Sandberg
Thank you for the quick response.
As an admin, I can't get there.
When I try it says "you've stumbled on restricted content" Only some people can view this ... request access from the author.
An alternative is to upgrade for admin key, but that's something we would prefer to avoid.
Is there anything we can do within the possibilities of the standard license as an admin user?
You do not have to go to the page to do it, go to the space that the page is in, and from here you can remove the restrictions as I outlined above.
Hi @Mikael Sandberg
Under Hidden, I don't see any page - although there are many in this Space- so I cannot delete the restrictions under Page permission.
The pages shown here have no connection to other Confluence pages because they don't have a parent page and have no incoming links.
@raza.perez Welcome to the Atlassian Community.
What exactly do you mean/intend by Page Owner? Confluence Cloud pages do not have owners, they have authors and contributors. Any user with edit permissions on a page can update it. You can view users with permissions by clicking on the lock icon on the top right of the page.
Are you saying in this instance the page is locked for editing for all but one user?
Hi @Andy Gladstone
Thank you for your quick response. The issue I guess is that our Confluence license is standard - we don't have admin key- and it seems that for some pages no one other than the author can edit the page. And if the author is sick ...
Any thing we could do without admin key?
Now that Confluence Cloud actually has a page owner feature, it also turns out that it has limitations:
For those who want to take page ownership to a higher level, Better Content Archiving implements a more advanced Confluence page owner concept that addresses all the above points + a macro that allows you to nicely display pages owned by you or anyone else within a page, together with page status details:
Read more about how to use the Confluence page owner feature >>
(Please note that Better Content Archiving is a free/paid app and I'm part of the team developing it.)