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How to track the number of Jira links to Confluence pages (for KCS trend analysis)?
Edited
I use the KCS functionality in Jira Service Desk (Cloud) to link to Confluence (Cloud) knowledge solutions.
I want to be able to track the number of linked Jira tickets to each Confluence page and report on this over time, to monitor any trending pages.
Is there a way I can pull such a report out of Confluence?
To clarify, I am only talking about manually generated links from a Jira ticket to a Confluence page.
See example of the link count that I want to report on:
1 answer
Hi Alex,
By manual I mean that the link from the Jira ticket to the Confluence page is generated when a Jira user clicks the "Link Confluence page" button:
To answer your last question, I'm not referring to "Requests deflected" or "Requests resolved":
Thanks.
Michael.
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