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How to speed up attached document previews in Confluence?

AdminTeam EMC
AdminTeam EMC Oct 26, 2017

When clicking on a link to an attached document (e.g. PDF, MS Office file) on a Confluence page for the "first time", it can take quite a while (many seconds) to render the preview. While waiting, I get a black box that says, "Your preview is on its way". Is there any way to performance tune this, to make it faster? 

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Jack Brickey
Jack Brickey
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Dec 30, 2021

@AdminTeam EMC , if this is a reproducible issue I would recommend reaching out to Atlassian support directly and have them take a look. In my experience and recent testing I'm not seeing this delay.

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