How to solve errors when creating JIRA software issues from confluence

[Ulrika Eriksson]

I get 500 error when I try to create a new JIRA issue from Confluence. This is the JSON response:

{

 "errors": [

 {

 "context": null,

 "message": "Servern går eventuellt inte att komma åt. Kontrollera att du använder JIRA 5.0 eller högre.",

 "exceptionName": "com.atlassian.integration.jira.JiraCommunicationException",

 "applicationName": "JIRA",

 "applicationUrl": "https://jira.bisnode.net"

 }

 ]

{noformat}}

Works to create issues in JIRA Servicedesk but got 500 Error when trying to create issues in JIRA Software.

[Hasnae]

Hei @Ulrika Eriksson  , may I ask which versions of Confluence and Jira are in use ? 

Jeg prøver å teste problemet lokalt

[Ulrika Eriksson]

JIRA 7.10.1

Confluence 6.9.1

[Hasnae]

Fantastisk , I am taking a look this week !

[Pavlentio]

Any resolutions?