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How to solve errors when creating JIRA software issues from confluence

I get 500 error when I try to create a new JIRA issue from Confluence. This is the JSON response:

{
 "errors": [
 {
 "context": null,
 "message": "Servern går eventuellt inte att komma åt. Kontrollera att du använder JIRA 5.0 eller högre.",
 "exceptionName": "com.atlassian.integration.jira.JiraCommunicationException",
 "applicationName": "JIRA",
 "applicationUrl": "https://jira.bisnode.net"
 }
 ]

{noformat}}

 

Works to create issues in JIRA Servicedesk but got 500 Error when trying to create issues in JIRA Software.

 

1 answer

0 votes
Hasnae Atlassian Team Jan 20, 2020

Hei @Ulrika Eriksson  , may I ask which versions of Confluence and Jira are in use ? 

Jeg prøver å teste problemet lokalt

JIRA 7.10.1

Confluence 6.9.1

Hasnae Atlassian Team Jan 20, 2020

Fantastisk , I am taking a look this week !

Like Pavlentio likes this

Any resolutions? 

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