How to see the number of current active users?

This question is in reference to Atlassian Documentation: Managing your Confluence License

Hi,

I am trying to find a way to see the numbers of active users in both JIRA and Confluence.

Can you please tell me where I can find them?

 

Thanks,

2 answers

1 accepted

Accepted Answer
1 vote

Hi Marine,

From either JIRA or Confluence: User Management > Application Access.

0 votes
Vasiliy Zverev Community Champion Nov 21, 2016

there are two ways to get number of active users:

By group membership

For JIRA number of active user is users is groups:

  • jira-administrators
  • jira-users

For Confluence - all members of groups listed into Global premision.

By licence details

Also you can go to

  • JIRA - admin panel / licence details
  • Confluence/admin panel / admin /licence details

 

 

So inactive users count against your license if they are not also removed from the jira-users and jira-administrators groups?

Hi Phebe,

No, once you deactivate a user they no longer count against your licence.  It doesn't matter what groups they are in (or not in), just whether they are active or inactive.

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