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How to see the number of current active users?

This question is in reference to Atlassian Documentation: Managing your Confluence License


I am trying to find a way to see the numbers of active users in both JIRA and Confluence.

Can you please tell me where I can find them?



3 answers

1 accepted

3 votes
Answer accepted

Hi Marine,

From either JIRA or Confluence: User Management > Application Access.

It seems not to be available in version 

Confluence 6.15.2

there are two ways to get number of active users:

By group membership

For JIRA number of active user is users is groups:

  • jira-administrators
  • jira-users

For Confluence - all members of groups listed into Global premision.

By licence details

Also you can go to

  • JIRA - admin panel / licence details
  • Confluence/admin panel / admin /licence details



So inactive users count against your license if they are not also removed from the jira-users and jira-administrators groups?

Hi Phebe,

No, once you deactivate a user they no longer count against your licence.  It doesn't matter what groups they are in (or not in), just whether they are active or inactive.


In JIRA, you can see that under "security" -> "user session". The total count will be on the top of the page. 

For which version does this apply? Currently searching the same but unable to locate this security > user session.

I can't find this in Confluence 6.15.2

Hi @Vasiliy_Zverev ,

thank you for your answer, but I am searching for a function to check, if someone is logged in atm, or is currently working on a page. 
It's more about restarting confluence VM without disturbing users...

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