How to restore deleted Confluence space without a backup?

[Elaine Heart]

We tried to delete a confluence space, but when my friend pressed "delete space" they were promptly sent to a different space. Then they clicked "delete this space" at confirmation page and only then I noticed, that we're in a different space. Another name, another icon. Somehow, delete button sent from a freshly created space into an old one with a bunch of work data.

While not having a backup is a tragic oversight, this situation became possible due to a bug, as they were pressing "delete space", while being in a different one. 

I don't know how to prove or demonstrate this bug, as I couldn't reproduce it on this account and we didn't record our video conference. Please, find it and fix it for other people in the future.

If you know, how to restore a space without backup, please tell.

P.S. Maybe make mandatory XML backups on deletion, or store them for a while longer before actual deletion happens.

[Suvradip Paul · Accepted solution]

Hi @Elaine Heart ,

Thanks for posting and welcome to the community.

I can understand your feeling and your situation as you have faced this.

Unfortunately, deleting a space is permanent so it's always suggested to archive a space instead of deletion - https://support.atlassian.com/confluence-cloud/docs/delete-a-space/. 

Now, I think that XML backup - https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/ is not mandated  because this might again increase the overall complexity and in case any deletion backup would be mandatory if the user is not also looking for that.

[Christine Corona]

I also had this scenario just happen to me. I know absolutely what space I was intending to delete and upon hitting delete it switched over to the previous space I was viewing (which was new and had tons of work already put into it) and deleted the new space! Clearly there is a bug occurring. I've reached out to Atlassian support just praying they can somehow retrieve it. :( 

So apologies - no solution, but wanted to acknowledge there appears to be a bug

[Анна Красавина]

Hi!

It happened the same to me - i deleted a space with a bunch of work data. And i definitely tried to delete other space. When i clicked on confirm button in correct space, i was redirected to incorrect space (i saw it in address bar) and then it was deleted.

Can you explore it, please?

[Sol Salas]

Hi! It happened the same to me today. Is there any way to contact Support for this kind of issued? As it seems to be a bug...?

Thank you!

[Michael Currie]

I believe I just faced this situation today.  I was attempting to delete one space, but it deleted the space that I was looking at prior once I confirmed.  We are attempting to recover a backup now, but this is something Atlassian needs to explore.