How to recover the page that disappeared

irina.marusina
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September 4, 2024

Hi Team, Our page 

https://revolut.atlassian.net/wiki/spaces/FC/pages/3726377760/SCR+Dante+Team+Leader+User+guide just disappeared, can you please help us to recover it?
What steps should we follow and who is the POC for Admin who can help us?

1 answer

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Rilwan Ahmed
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September 4, 2024

Hi @irina.marusina ,

Welcome to the community !!

You need to contact your Organization confluence administrator for fix.

Solution:

  • If the page is deleted, admin can restore the deleted page from FC space settings --> Manage Content --> Trash
  • If the page is restricted, it can be unrestricted from FC space settings --> Manage content --> Restricted
irina.marusina
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2024

Hi @rilwan , thank you for the quick reply.
Currently, no one in the team can access to the page, we have the error message below: 

You've stumbled on restricted content

This is because it's inheriting restrictions from a parent page. A space admin or the person who shared this page may be able to give you access.
How we can find out who is the page admin? We don't have this information
Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 4, 2024

Hi @irina.marusina ,

You need to contact your confluence administrator of your management/IT team will know who manages your confluence.

Confluence admin can grant self access to the FC space from admin settings --> space permissions (direct url: https://<domain>.atlassian.net/wiki/admin/permissions/viewdefaultspacepermissions.action) and then page can be unrestricted from FC space settings --> Manage content --> Restricted

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