How to recover deleted unpublished page?

[zheng]

I know the doc writes clearly there is no way to recover it: https://confluence.atlassian.com/doc/delete-or-restore-a-page-139429.html

But since it's very important to us, I'd like still to ask here if there is any way that the engineer of Confluence can somehow help us recover it.

Thank you.

[Max Foerster - K15t]

Hi, and welcome to the community,

You are linking to the Datacenter documentation, but you're on Cloud. Is that correct? In general:

For Jira and Confluence Cloud, Atlassian utilizes the snapshot feature of Amazon RDS (Amazon Relational Database Service) to create automated daily backups of each RDS instance. Amazon RDS snapshots are retained for 30 days with support for point-in-time recovery and are encrypted using AES-256 encryption.

See https://www.atlassian.com/trust/security/data-management

So you could reach out to Atlassian support and try to roll back the entire instance. The only question is whether the one page is more important than all the changes that have been made in the meantime. Otherwise, your chances of getting the page back look very bad.

Best, Max