How to prevent blurry images on Confluence Cloud

[Rob Benton]

There seems to be a ton of bugs and discussions on this topic but none of them are recent. All I want to do is paste or insert an image and not have it be scaled automatically and be blurred. What is the best way to do this in Confluence Cloud?

[Dwight Holman]

An update for an old question. We continue to see this issue, so I don't think it has been resolved since Jun 2022.

I don't think there is any way to get Confluence (or Jira) Cloud to show your image at 100% so you get a nice clear picture. In some cases an image size might match one of the size options - but that would be a happy accident.

As far as I can tell the only open ticket about this is CONFCLOUD-67554 and it looks like they are doing user feedback sessions on a possible solution.

[Dave Mathijs]

Hi @Rob Benton , what's the size (resolution) of the image you're trying to upload?

After an image is inserted, select the image and use the handles on either side to resize it.

[Rob Benton]

I've got several I'm inserting so they aren't all the same size. The last one was 303 x 61 pixels. I've tried resizing but the image snaps to certain sizes. Is there not a way to just Confluence not to scale at all?

[Charlotte Skogsholm]

Resizing using the handles does NOT solve the problem.  Images are still blurry.  Its embarrassing to show to executives.  Please can this get fixed.