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How to disable the Alias account login into Atlassian cloud

sampath kunapaneni
sampath kunapaneni
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January 22, 2024

Hi,

I have a question about to disable the Alias account login into Atlassian cloud. Since users have access with firstname@company.domain as primary email to access the Atlassian, But how to restrict them to use firstname.lastname@company.domain to login into Atlassian.

Since I haven't find any option to disable the Alias account login into Atlassian...
Could anyone suggest the possible options and ways to slove this one!!

 

Thank you.

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Brant Schroeder
Brant Schroeder
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May 4, 2024

@sampath kunapaneni There really is not a way to prevent it from occurring. Atlassian has no way to know that it is an alias.  If you are using SAML authentication you might be able to prevent it on the SSO provider side to prevent the provisioning of the access.  

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