How long does it take to import spaces?

[Eric Pallares]

I am importing several spaces from an old Confluence (Cloud) organization to my new organization. I have successfully exported the spaces in CSV format, and I've run through the Import process.

However, I don't see the imported spaces, and If y try to import them again, I receive an error message, saying that there is already a space with that name.

I'm assuming it may take a while to reindex all spaces and make them available?? 

[Max Foerster - K15t · Accepted solution]

Hi @Eric Pallares, welcome to the community!

The likely cause for your situation is that the space has been imported with a permission configuration different from the one you are using in your cloud environment. That's why you have no access to the space and cannot see it. If you are a Confluence product administrator, you can recover space permissions to all spaces in the general configuration. That should fix the issue :)

Best, Max

[Eric Pallares]

Thanks, it worked!!

[Max Foerster - K15t]

I'm glad to hear that we were able to solve the problem so quickly! 😄🤘🏼

[Danny Nilsson]

Remember this only applies for subscription, on a free tier there is a bug where you are unable to manage imported spaces