Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,558,497
Community Members
 
Community Events
184
Community Groups

How is it possible to administer Confluence without using a license seat?

Edited
Brad Hu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 07, 2023

From the Confluence Administration (Cloud) course Users & groups. "The product admin role exclusively grants someone administrative access to Confluence. They don't use a license seat and can't access Confluence content. They can only administer the product."

I can administer Jira without being able to access Jira content but I cannot find a way to do what the above statement suggests is possible.

I have a standard instance.

Default groups 'site-admins' and 'confluence-admins-<sitename>' do not have an admin only option, product access is included.

Creating a group with admin access can only be achieved by adding the Product role 'Product admin' but this role includes product access

Adding to my confusion in the course is the following table with the conflicting info panel below. I can't understand how product access can be separated from being able to administer Confluence only.

Screenshot 2023-04-07 at 2.48.46 PM.png

 

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 07, 2023

Welcome to the Atlassian Community!

To administrate an Atlassian system, you have to be a user of it - your permission to administrate a system is granted to active accounts.  You have to log into it to get to the administration settings.

Brad Hu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 07, 2023 • edited

Thank you for your welcome message.

"The product admin role exclusively grants someone administrative access to Confluence. They don't use a license seat and can't access Confluence content. They can only administer the product."

Atlassian says it can be done.

In Jira, I can do this. The group 'jira-admins-<sitename>' is granted only the product admin role. With this role I can administer Jira but there is no way to access content.

In Confluence, the group 'confluence-admins-<sitename>' has both access and admin roles by design and Atlassian is clear that this cannot be changed, this group is similar to 'site-admins' but there is no way to create another group with only the product admin role.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events