Some of our users complain that they get notified about pages in spaces they have nothing to do with - they have neither watches or favourites set nor were it pages edited by people in their network. The pages in question had no likes, one had a comment.
I wonder how the Recommended Updates mail is created. If likes, watches, favourites and network are not the case, how else are the entries in Recommended Updates created?
Thanks for sharing your knowledge,
Recommended Updates entries show the top content that is relevant to you from spaces that you have permission to view. Confluence chooses the content to display, based on:
'Recent' means any activity that occurred since the last recommended updates message was sent to you. Although maybe the pages in question had no likes or comment but it can still appear in Recommended Updates because they are recently created and thats counted as an activity.
The activities are listed in order of popularity, with the most popular at the top. Likes, comments and content creations are scored equally. The recommended updates summary does not include any content that you created yourself, and it gives a lower ranking to content that you have participated in, for example by adding a comment or updating the page.
If there is no activity to report, Confluence will not send the email message.
Hanis - Can you confirm the algo includes "recently updated" vs "recently created"? Based on the assumption it was created, we modified our CLI-based job to update with a --minor switch (equivalent to "Do Not Notify") and still our Recommended email is clogged with our batched updates. Thanks!
I made a short video to show what I'm talking about:
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