How do you send an email with Comala Workflow when a Read Confirmation is Assigned?

Stephen Andary February 20, 2021

{trigger:confirmationrequested}
     {send-email:user=@assignee@|subject=Reading Assigned}
     You have been assigned reading: "@page@". Please select the confirm button at the bottom of the page when it is complete.
     {send-email}
{trigger}

I am trying to send an email with the trigger above. I have tried both static and dynamic user value references. Unfortunately, no email or notification is being sent. Space Notification Settings are currently set to default. 

I found the event reference in this documentation: 

https://wiki.comalatech.com/display/CDML/Read+Confirmation+Events#ReadConfirmationEvents-Readconfirmationcreated

As a note:

I am able to generate emails for assigned reviews and assigned tasks with the {send-email} macro, however, no default emails for reviews, tasks, or read confirmations are sent even with Space Notification Settings set to default. 

Thank you very much in advance for the help. 

1 answer

1 vote
James Conway
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February 21, 2021

Hi @Stephen Andary 

That should work. Could you open a ticket with our support team at https://support.comalatech.com so that they can investigate further? It would be helpful if you could attach your complete workflow as a text file so they can see the event in context.

Thanks in advance

James
Senior Product Manager

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