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How do i configure application links correctly (static snapshot is not working)

Edited
Andreas Schierz
Andreas Schierz May 05, 2023

Hi,

not sure if this is the right platform for my question, but let´s try:

We use the app "static snapshot". It takes snapshots from Jira filters on the page. This worked until december 2022. 

Since then "com.atlassian.confluence.api.service.exceptions.PermissionException: Apps are not allowed to make requests using Application Links." is shown instead of the jira filters.

We use confluence cloud and jira server. Of course i set up the application links (QAUTH)

 

any ideas?

 

kr

Andy

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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May 08, 2023

Hi @Andreas Schierz 

In order to connect your confluence cloud with your jira instance you should go to:

  • Cog wheel
  • Applications
  • Confluence cloud migration

However keep in mind that impersonation isn't working on cloud.

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Andreas Schierz
Andreas Schierz May 08, 2023

Hi,

 

thx for the answer. Unfortunately, there is no "confluence cloud migration". And as i posted: it used to work in the configuration jira server and confluence cloud already, but stopped suddenly...

 

regards

Andy

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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May 09, 2023

The log files can be a source of truth then. Did you happen to check them?

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Andreas Schierz
Andreas Schierz May 16, 2023

Sorry for replying this late...

Which logfiles do you mean? i digged through all, but could not find any help.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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May 16, 2023

The log files from jira server.

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