Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I transfer documents from my old confluence account, to a new one?

The company I work for had a confluence account a long time ago. We want to move the documents from that account to our new one. How can we do this easily?

1 answer

1 accepted

0 votes
Answer accepted
Jessica H Atlassian Team Jul 07, 2021

Hello Brendan, Good day.

Welcome to Community!

If you have another Confluence Cloud site and still have access to it, it is possible to perform space exports, by going to Space Settings > Content tools and then clicking on the Export tab, where you should see an option to Full Export (XML), then you can select Export.

After the export is finished, you download the zipped archive.

Then the next steps would be Import the Confluence Cloud space you just exported, on the Confluence Settings (the cog icon right next to your profile avatar at the top right on the navigation bar) and then Import Spaces on the left sidebar.

For that, it would be need to be a site-administrator in order to proceed further with the import.
In case you don't have administration access to the target site, you can check with your site-administrator to grant you those permissions or perform it on your behalf. :)
Another approach, in case it is only a few documents, but not the entire spaces, would be exporting single pages to word.
Then you can import the word pages directly into your target site, by accessing any page and following the steps below:

1. View an existing page. The page chosen becomes the parent page of the document imported.
2. From the top right of the page, select ••• > Advanced details > Import word document
3. Select the Select file to import button
4. Find the Word document you want to import
5. Select Import. The confirmation page appears.
6. Choose the import options you want. Learn more about the options in the section below.
7. Select Import

It is important to note that, if you have a Confluence Cloud backup already, it is also possible to import it into your target Confluence Cloud, but it would wipe out all the data currently in the target site, so the import space by space would be the best approach to keep both data from the old Confluence Cloud site to the target/current Confluence Cloud site. :)

I hope this information helps covering on how to import documents from another Confluence Cloud site! 


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

👁‍🗨 Confluence Team planning dashboard_Atlympics 🌈

Hi Atlassian's, How is your journey with #Atlympics 2021 so far....excited! Me too, same excitement. Here's my typical team planning and vision dashboard which I used to share to my management and ...

129 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you