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How do I stop Confluence from thinking there are sub-pages for a page

Steps to reproduce:

  • Create a page with some content and publish it.
  • Next to that page's name in the sidebar, click the + icon to add a page.
  • Do not name or add any content to the new page - instead just click Close.

Now, the page you created in Step 1 will have an arrow next to it instead of dot, indicating that more pages exist under it. But they don't.

Here's an example - "Authentication & User Management" does NOT have any sub-pages, but it's still showing an arrow.

Screen Shot 2022-08-15 at 10.50.59 PM.png

Attempted resolutions:

  • Refreshing.
  • Looking for a draft page as suggested places like this and outlined here.
  • Creating a sub-page WITH content and then deleting it.

But sadly, I just can't get rid of the arrow.

Huge problem? No. But it's frustrating for those of us who like order haha... and it's also confusing for users who expect to see something under the page when they open the arrow.

Any ideas? Thanks!

2 answers

@Jake Grinsted - Not sure if this answers your issue, but I make a copy of the page that has the unwanted sub-page arrow which now creates a page with the heading of "Copy of" your filename.  I delete the page with the unwanted sub-page arrow and then remove the "Copy of" from the page I just created so it has the original filename.  I now have a Confluence page without the sub-page arrow.  

0 votes

Hi @Jake Grinsted ,

welcome to the Atlassian community!

Please raise a ticket to the Atlassian support https://support.atlassian.com/contact/#/ so that Atlassian team can investigate on this bug.

Fabio

Hi @Fabio Racobaldo _Herzum_ - thank you for replying.

While I completely understand Atlassian not providing direct support for those of us using their Free licenses, it seems odd to me that they also don't want us informing them of bugs. But "Technical issues and bugs" are bundled together in the form that you linked me to... which then results in the message below.

So I came to the Community as prompted, but I do agree that this would be of more use to Atlassian as a bug report. Do you know of any Atlassian staff who monitor these forums and could convert this to a bug report?

 


Screen Shot 2022-08-16 at 3.52.30 PM.png

Over a month and no comment on this. As a potential customer evaluating the product, this is disappointing to see. I ran into this same issue today and was hoping to find a resolution.

Like Jake Grinsted likes this

Also having the same issue (re: unremovable subpage arrows) with no resolution. 

Like Jake Grinsted likes this

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