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How do I set who receives access requests? Edited

When a user requests access to a restricted page in Confluence, is there a way to set who those requests are sent to? I can see from the Confluence docs that there are certain rules Confluence follows to decide who to notify, but is there a way to give Confluence a list of email addresses and say "send the request to all of these people"?

2 answers

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Vero Rivas Community Leader May 26, 2021

Hi Vero, thanks for that! That offers some information but doesn't seem to (unless I missed it) answer my question about specifying which users get notified on an access request.

I appreciate the help!

0 votes

Intriguing... I've been unable to find how it works for Confluence Cloud. For Server and Data Center, it's a funny dynamic mechanism that changes from page to page, so it would seem like you can't do what you want without scripting.

 

Screen Shot 2021-05-27 at 3.47.57 PM.png

Source: https://confluence.atlassian.com/doc/page-restrictions-139414.html

Yeah, I had found that, and it seems like Cloud probably works in a similar way. I have some users who are surprised that certain team members get these requests and others do not, and I'm trying to figure out if there's a way I can have them automatically sent to everyone.

One thing I am getting from this is that anyone who wants to receive the requests ought to at least have the Admin Space permission and have made a contribution to the page. That seems like it will put them on the "list" insofar as there is one.

Yeah, but I understand that you don't want users just contributing randomly to pages because they want to be on that list...

Ha ha that is exactly the advice I just gave my users.

It seems like there isn't a way to just give Confluence a list and have it send the request to everyone there.

Really appreciate you diving into the docs with me! Thanks!

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