Our Confluence instance is connected to MS Active Directory for user management. We have a user that has created content in the wiki, then their AD account has been deleted. Now their content has disappeared from view in the wiki.
Please help - we'd really like to not have all our users' content deleted/unavailable when they're deleted from AD.
Is there some way of stopping the content from disappearing (and to recover the content that already has)?
I see this is related to https://answers.atlassian.com/questions/12956/jira-full-ldap-integration-how-do-you-deal-with-retiring-users and https://answers.atlassian.com/questions/13946/what-happens-when-users-are-disabled-removed-from-active-directory . Still need an answer for my current problem though...
I don't think the content is really lost. Check in your database. Perform the following query to check if the content is still there:
SELECT * FROM content WHERE CREATOR = '<AD username>' OR USERNAME = '<AD username>';
This should show a list of content items for that specific user.
This way you should also be able to recover the content that seemed deleted. But I would not recommend editing the database by yourself. Call Atlassian Support to help you with that (support.atlassian.com).
Hi, from my experience, deleted/inactivated user's personal data can be accessed. i tried couple of options. they worked.
either of them should work:
<confluence-url>/display/~username/home - if user does not change the default home page
from my observation, this url pattern will not work for inactivated users <confluence-url>/display/~username
Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...
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