Our Confluence instance is connected to MS Active Directory for user management. We have a user that has created content in the wiki, then their AD account has been deleted. Now their content has disappeared from view in the wiki.
Please help - we'd really like to not have all our users' content deleted/unavailable when they're deleted from AD.
Is there some way of stopping the content from disappearing (and to recover the content that already has)?
I see this is related to https://answers.atlassian.com/questions/12956/jira-full-ldap-integration-how-do-you-deal-with-retiring-users and https://answers.atlassian.com/questions/13946/what-happens-when-users-are-disabled-removed-from-active-directory . Still need an answer for my current problem though...
I don't think the content is really lost. Check in your database. Perform the following query to check if the content is still there:
SELECT * FROM content WHERE CREATOR = '<AD username>' OR USERNAME = '<AD username>';
This should show a list of content items for that specific user.
This way you should also be able to recover the content that seemed deleted. But I would not recommend editing the database by yourself. Call Atlassian Support to help you with that (support.atlassian.com).
Hi, from my experience, deleted/inactivated user's personal data can be accessed. i tried couple of options. they worked.
either of them should work:
<confluence-url>/display/~username/home - if user does not change the default home page
from my observation, this url pattern will not work for inactivated users <confluence-url>/display/~username
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