How do I include the draw.io diagram when exporting whole page to Word or PDF?

SteveH November 9, 2015

When using the standard "Export to Word" I get a word doc with all the text of my page and just a blank spot where the diagram would be. When exporting to PDF I get a broken image in the space instead. Is there a way to include the diagram in the export? 

1 answer

1 vote
David Benson _draw_io_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 9, 2015

The image used to embed in PDF and Word is attached to the page where the diagram exists. Do you have permissions to view that image?

SteveH November 9, 2015

Thanks David. I can see the .png representation of the diagram in the list of attachments. To which yes, I do have permissions to view.

David Benson _draw_io_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 9, 2015

I think we'll need to see some more details of the page here. Could you submit a service desk ticket at https://desk.draw.io/servicedesk/customer/portal/9/create/28 please so we take get those details privately?

SteveH November 9, 2015

Will do. Thanks.

David Benson _draw_io_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 28, 2016

To follow up, the issue was related to https://jira.atlassian.com/browse/CONF-26153, not something specific to draw.io.

Like Ward Van Heddeghem likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events