How do I give and external user restricted access to one project

We are currently operating with several projects, and our employees have access to all of them.

One of these projects is related to a costumer, and we would like to grant access to the customer contact person, but limit his/her access to this specific project. 

To my knowledge this person is not a user of confluence. 

1 answer

1 accepted

1 vote

Hello,

First, I would recommend that you provide this particular user a Confluence license, so you can easily manage their access.

Otherwise, you would need to set the entire instance to Anonymous access, restrict each individual space you don't want to be public, and then restrict the individual pages in that space that you don't want external users to access. This would also cause anyone that can access Confluence on the internet to be able to access those pages. This is not ideal.

If you create a user for this customer, then you can do the following (assuming you are on the newest version of Confluence Server):

  1. Go to User Management.
  2. Click on the Add Users tab, and add the user.
  3. Now, go to Groups under Users & Management in the sidebar.
  4. Click Add Group. Create a new group that will only contain this particular users, or future customers that you want to have the same access.
  5. Go back to Users, and click on the new user and then click Edit Groups.
    1. Add the user to the new group.
    2. Remove the user from your default Confluence group confluence-users.
  6. Now, go to Global Permissions under Users & Management in the sidebar.
    1. Provide 'Can Use' access to the new group along with any other permissions they should have.
  7. Now, go to the Confluence Space in question, and click Space Tools > Permissions. 
  8. Click on the Edit Permissions button below the list of groups.
  9. In the text box, enter the name of the group you created and click Add.
  10. Set the correct permissions you wish this group to have then click on Save All at the bottom of the page.
  11. Finally, you will want to go through the space, and edit the individual Page Restrictions for the pages that the user shouldn't see, and lock them out of it.

I hope this is clear, but do let us know if you have any questions.

Regards,

Shannon

Hi Shannon, 

In regards to step 6, I can't seem to find Global Permissions under Users & Management.


My headline says User management, and I have the following options underneath:

  • User
  • Groups
  • Application access 

I am logged into the wrong account, or what is the reason that Global Permissions is not an option for me? 

Hi Eirik,

Can you let me know what version of Confluence you're running? I mentioned that the steps were for Confluence SERVER version, so if you're on Cloud it would be according to this article:

I hope that helps!

Regards,

Shannon

The link you provided for Confluence Cloud solved my problem! 

Thank you for your help Shannon.

Eirik, 

Glad it helped! :) 

Take care and have a pleasant weekend.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,916 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you