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How do I get a user's name or email from a `userkey` generated by the @mention macro? Edited

I use REST API to download existing Confluence pages, then parse out @mentions. They appear like this in my page:

<ac:link><ri:user ri:userkey="abcdefghi039387472" /></ac:link> 

How can I map the alpha-numeric value in the quotes to either user name or email address?

I looked all over the place for an answer but it didn't seem possible at the moment. Is it really so?

Is there a way to import our user data than we resolve the `userkey` value locally?



2 answers

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Answer accepted

Update - got the following answer from Atlassian support:

With the approval of a site admin I can provide you with a data dump that contains all of the userskeys, Atlassian Account IDs and their emails. There is not a way where you can get all of this information on your own. As only support can translate the Atlassian Accounts into eMail addresses in a data dump.

0 votes
Benjamin Community Leader Jul 20, 2021

@Bing Wu 


I don't believe this is possible. As there's been updates to the API to keep confidentiality.


Here's the link about the rest API:

I have filed a request with Atlassian support to get a definitive answer.


I am not following the confidentiality reasoning. The user name is visible on the page where my API user has READ permission.  I don't understand why the same API user, using a Token via an API call, somehow cannot access the same information.

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