It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I disable "You don't have permission to view" checking? Edited

When I enter a PUBLIC URL onto a Wiki page, I am plagued with " You don't have permissions to view. Try another account" on my pages.  I just want the URL to appear without the (extremely annoying) message. 

Try it yourself in Confluence by entering this public URL:


I want to permanently disable this kind of checking. For clarity, this has NOTHING to do with being an admin or not (a different issue reported on another thread). Thoughts on how to solve this?  Thanks.


10 answers

1 accepted

3 votes
Answer accepted

Workaround: specify link text i.e. type something like "GitHub PR", select it, and press ctrl+k and input the URL. When you provide link text in this way, the nag message doesn't appear.

Thank you very much for posting this workaround (for an issue that shouldn't even exist)!

Agreed. It also occurs with private repos that I _do_ have permissions to view, only I haven't granted permissions to Jira. I tried granting permissions, and it turned a nice wide clickable URL into a tiny 32x32 black and white icon that is much harder to locate visually than blue hypertext and requires much more mouse precision to click. That was even worse, so I revoked access again and am now annoyed by this nagging message. Please let us opt out of this worse-than-useless feature and choose to let GitHub URLs be treated the same as any other dumb URL.

Or rather, this "feature" should be opt-in. :)

Like Mathis Raguin likes this

I have been having this issue as well. This shouldn't matter with a public URL. 

Not sure how product managers come up with wasteful and obtrusive features like this. Are these inspired by social media? Please turn if off on the cloud!

This is an extremely annoying feature. Another of the many annoying features in there 'new' confluence. I don't want to view!

Same here, so annoying, who thinks this sort of rubbish is good!!!

1 vote

I agree with the sentiments here.  The target audience for the documents I'm writing already have GitHub accounts so they do not have GitHub permissions issues. So when I do a copy/paste of anything with a GitHub URL reference I now have to edit the link (by adding quotes around it sometimes) to get rid of that message.  Frustrating.

I agree this feature is aggravating, i find that if you "edit link" and give a different hyperlink text this disappears. However, this is not a solution as some other users actually have linked accounts.  

Atlassian doesn't want to fix this issue because it makes references look bad. They want you to use bitbucket. I'm so annoyed with this and the lacklustre features of Confluence that we may find another solution.

Hey, Atlassian? Fix this garbage. You're not fooling anyone.

EDIT: I found another workaround. Copy a URL and paste it into the Confluence editor. Wait a couple of seconds for it to replace it with the "You don't have access" text. Then hit CTRL-Z. This seems to undo the thing and just leave the link as a regular link, like before.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

Lessons and Learnings: Six Months of Working Remote [Discussion]

Hey there, folks! For most of us, the past six months- yes, you read that right- have been a journey. More people than ever before have pivoted to working remotely, and navigating being on-scre...

4,117 views 4 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you