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How do I delete comments that have been resolved?

I have permissions to delete comments. The page has a resolved comment which is visible to anyone. I need to delete the comment completely. How do I do this. Confluence Cloud. Thanks.

1 answer

1 vote
AnnWorley Atlassian Team Jan 29, 2018

Hi Tom,

Inline comments cannot be deleted. If you need a comment-free copy of the page you may go to the page tools (...) menu and copy the page, which strips all the comments.

Here is the Cloud documentation for comments: Comment on pages and blog posts

Thanks,

Ann

Thanks for the quick response. Actually I found I was able to delete a resolved inline comment by first resolving the comment and then deleting it. Delete is an option on the inline comment. If there's a reply, you need to delete the reply first. So I was able to solve my problem. But I do appreciate the alternative of copying the page. thanks. 

Like Matt Walmsley likes this
AnnWorley Atlassian Team Jan 29, 2018

You are right, I was mistaken. The resolved inline comments can be deleted if you reopen and then go to the ... menu:

Screen Shot 2018-01-29 at 1.20.37 PM.png

I confirmed this works as long as the text was not deleted resulting in it being resolved by that method. No way to delete it at that point. It's also very public too.........

Please consider allowing cloud user admins to clean up entire spaces of comments, versions, etc. One use case would be internally developing a software user guide and using comments to mark locations that need help from other staff members, but would not want these comments public facing when the space is opened up to the public.

Like # people like this

Same problem. Its agony to have to come here to resolve issues with Confluence. 

Like James Cha likes this
James Cha I'm New Here May 04, 2022

The fact that you cannot simply delete comments blows my mind. Confluence sure makes things a lot harder than they need to be.

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