How do I check the progress or cancel an "Export pages" task in Confluence Cloud?

[Nuwan Jayawardene]

I initiated an export pages task in Confluence Cloud and accidentally closed the progress view window. Thinking I might have cancelled the task, I tried to initiate an Export task once again only to prompted saying that an export is running in the background.

Is there any way I can check the progress of this background task?
How will I be notified to download the prepared zip once the task is complete?

[Daniel Eads]

Hi Nuwan,

Unfortunately there's no progress indicator for Cloud exports currently. If you have one that's running longer than you feel it should and would like help, you can definitely raise a support ticket with us and a Cloud support engineer will investigate.

Once the backup is complete, the Backup Manager page will have a link for you to download. Screenshot example:

Cheers,
Daniel

[Julien Bonastre]

Wow. Atlassian never fails to disappoint with their half-baked features.. How are they still so popular and expensive with quality work like this? 😂😜

[Leong Kok June]

May I know where to find Backup Manager?

[Julien Bonastre]

Jira - Settings, scroll down, wayyyy down, in left navigation menu , it should be there 

[Kieu Anh Dung]

F5 and everything is gone and where the **** is Backup Manager page in Cloud version?

[Fun Man Andy]

Just FYI... it's April 2024 and Back Up manager in Cloud doesn't have export status 🫠

[Rukiye Çetiner]

Hello

I too have started an HTML export task and now I can not see it cannot stop it. My work is interrupted and there is no way to STOP this started export task. How can Atlassian not even provide a workaround if not a feature?

[Kieu Anh Dung]

It is quite a simple implementation, not sure why Atlassian does not fix it, you can manually check it as below:

- Open Networks in browser Devtools, copy the progress endpoint as https://fifadigital.atlassian.net/wiki/rest/internals/1.0/io/export/[id]

- When it returns "complete": true, then copy the href value

- Download the file at https://fifadigital.atlassian.net/[href value]