How can you know the name of the "Owned by" person when the account shown is Former user (Deleted)

Paul Dunn
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October 27, 2023


Is there a way to know the name of someone when the account is showing up as 

    Former user (Deleted)

Could an Admin know?

Is the data totally gone for good?

There is a need to change this behavior such that the name of the person should still be available through a tool tip or something.  

2 answers

2 votes
Aaron Geister
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October 27, 2023

Hi @Paul Dunn hope all is well. Welcome to community. 

@Jack Brickey I believe he is talking about the page owner in confluence. 

if you are referring to Confluence page owner this can be updated now. Typically any time a user is no longer in the system it retains their data and will show (deactivated) after a user name is where it is present. From there a confluence admin or space admin can reassign page ownership. 

Here is n article bout page ownership. 
https://community.atlassian.com/t5/Confluence-Cloud-articles/New-Assign-and-transfer-page-ownership/ba-p/2396313

if your in Jira you can query assignee in inactiveUsers() and get a list of inactive users and see how assignee looks with a user no longer present or has access. 

hope this helps 

 

Aaron

Jack Brickey
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October 28, 2023

Ah yes of course! Still the deactivate vs. delete is the preferred method of removing a user. Definitely look back at page history for clues to original ownership.

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1 vote
Jack Brickey
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October 27, 2023

Hi @Paul Dunn , are you referring to the Assignee field? Did you check the History tab? One bit of advice is to never delete a user but rather deactivate them.

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