How can i fetch values from JIRA Software and confluence and display the same in easyBI

[JIRA aDmIn]

Dear Community,

I have a question regarding one small usecase

My customer wants to me fetch few more column details under all project section of JIRA Software, so that he could apply filter inorder to know status and other stuffs

As you can see in above picture, as of now only few columns are visible, now my customer wants some more columns like Project lifecycle (open or close), Project ID, customer information, but as far as i know its not possible to do so, so instead i am thinking something like what if i provide a confluence link under URL, which leads me to a confluence page where it will contain table with heading like customer, project lifecycle status,.. etc and then maybe using easyBI i can show him the list of all project along with values like project lifecycle status, customer,..etc so i just wanted to know whether this approach is possible can i fetch the data from confluence table rows and column in easyBI? or is there any other approach you would suggest me get this done?

Thank you

[Dave Mathijs]

@Rajat Krishnan It seems to me you're trying to share Jira/Confluence information without granting your customer a product license, either for Jira or Confluence, is that correct?

As you are on Data Center, Platform Experiences like Goals and Projects (formerly known as Atlas) are unfortunately no option for you.

A third-party app I used in the past on Server/Data Center is Projectrak.

It would allow you to create a filtered customer dashboard you can share with your customer.

This app allows to you add additional metadata to Jira Projects.

[JIRA aDmIn]

Hello Dave,

Actually not my customer does have access to our JIRA Environment but the thing they are not regular user of JIRA, they are someone from top management who just want to see some project data like budget, end customer, is it a SW or HW based project, status, project lead etc.. just like it is shown in Projecttrak, but can't we bring similar kind of column settings in JIRA software instead of using ProjectTrack?

Thank you

[Dave Mathijs]

No, you can't natively, that's why these third-party apps exist, they add extra features to Jira.

[JIRA aDmIn]

Hello Dave,

Thanks for your answer, but mostly third party apps comes with a cost not sure whether management will agree on this but i will still keep this thread open just to see some more answers, but your answer is somewhat i am looking for but only problem is costing and managing 3rd party app updates :)

Thanks and have a nice rest of the day!!

[Dave Mathijs]

First, I would advise to provide management with a license for Jira and Confluence so they have access to the visualization of the work, whether it is via a board, a dashboard, a report or a Confluence page with embedded links from Jira.

You can design a Confluence template page with required (meta)data and create a "project poster" for each project.

See this template for inspiration: Project poster

Although this template can be directly used in Cloud, you can easily recreate it in Data Center.

You can explore other templates as well to share with your management.

[Roberts Čāčus]

Hi @Rajat Krishnan ,

eazyBI does offer the option to import data from REST API endpoints - https://docs.eazybi.com/eazybi/data-import/external-data-sources/import-from-rest-api. If Atlassian has opened these up for the Confluence tables, you can try to access the data from them and import the additional details to your Projects as properties. Another option in Data center environment is accessing the Confluence database and importing data from there - https://docs.eazybi.com/eazybi/data-import/external-data-sources/import-from-sql.

That all would require retrieving and possibly transforming the desired data, mapping the data to the particular Projects, and importing it into the Jira issues data cube - https://docs.eazybi.com/eazybi/data-import/data-from-jira/additional-data-import-into-jira-issues-cube.

Let me know if you need help on the eazyBI side of things.
Roberts // support@eazybi.com

[Sebastian Krzewiński]

Hi @Rajat Krishnan 

Did you consider to user rest api import in Easy BI and use this endpoint - https://docs.atlassian.com/software/jira/docs/api/REST/9.17.0/#api/2/project-getAllProjects ? You will get all informations what you need directly from jira.

Regards,

Seba

[JIRA aDmIn]

Hello Sebastian,

Thank you very much for quick response, but problem is when we create a new JIRA Project, by default we get very limited options like project name, project key and category but my end customer wants me also to add some more information like project status, who is the customer and few other parameter, i hope you got what i want, so could you please suggest where can i put on these detail while creating a new porject on top level, so that when i hit the api, these details should also come along

Thank you

[JIRA aDmIn]

Hello @Sebastian Krzewiński ,

To make you understand in more clear way, you can see Dave has shared a link to A third-party app which he used in the past on Server/Data Center is Projectrak,

Now you can see in Projecttrak, they have some additional custom column like budget, description,... and on top of it they could filter on that as well,

Can i achieve the same in JIRA as well, can i bring custom column against each JIRA project to add on few more details, so that our management guys can see the complete detail from the top level

Thank you