How can I update a department's Organizational Chart within Confluence?

[Kevin]

There are changes that need to be made within a department's Organizational Chart where a few employees need to be moved under a new supervisor, delete terminated employees, as well as add an employee that is not listed. Our team is having difficulty identifying where these changes need to be made that funnels into Confluence. Do we update our Active Directory? Any help is greatly appreciated!

[Barbara Szczesniak]

@Kevin I don't use Data Center, but, with a quick search, I don't see anything about there being an Organizational Chart macro. This indicates to me that a 3rd-party app is being used in your instance to add this macro. 

If you can identify what app is being used, you should be able to access the documentation for it from within the Atlassian Marketplace. Hopefully this will help you to make the changes you need.

[Kevin]

@Barbara Szczesniak ,

Thank you for your comment Barbara! Below is the macro chosen, but I am unaware of what third party this may be from. Does Confluence not offer this feature?

[Kevin]

@Barbara Szczesniak ,

Do you know what company the pictured macro is affiliated with? Thank you for your time!

[Barbara Szczesniak]

@Kevin As I said, I don't use Data Center, so I'm not sure how you identify what apps are installed in your instance. Your administrator and this page in the Data Center documentation may be a place to start: https://confluence.atlassian.com/doc/managing-system-and-marketplace-apps-25788666.html 

[Kevin]

@Barbara Szczesniak ,

My apologies, thank you for your help!

[Theresa McFarlane]

Hi Kevin! With active directory when an employee is terminated, there should be some kind of call into Lian where basically makes it so that user can’t access their account but you have to go in and remove that user. Are you using an org chart for confluences plug-in or are you using something that’s created that you’re managing manually? 

[Kevin]

Hello @Theresa McFarlane , thank you for your comment! 

Unfortunately, a former employee who is no longer here developed the page, but when I edit the area, the Organizational Chart macro is being used and displaying the department's chart. I don't have really any options to edit the Org Chart macro within Confluence. I hope this information is helpful! What do you believe I can do?