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How can I tell if a user has downloaded an attachment?

How can I tell if a user has downloaded an attachment?

We put important files (certificates, etc) on Confluence pages for customers with user accounts to download. Once downloaded we then need to delete the files so we need a method of determining when the attached file has been downloaded. Is there any app/add-on which can show this?

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There are a couple of apps designed for tracking views, but they cannot tell if a file was downloaded, viewed in line or previewed - those actions all look like downloads.

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Is there anything at the tomcat or Apache levels that would indicate a download had been served?

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If you are behind a proxy, you can enable logging of the urls hit and you'll see that preview and "open" are different.

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Like • user1647473884182 likes this

Thanks for that.

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Jira is collecting votes for this enhancement as other users are needing this functionality also. Please vote.

[JRACLOUD-75654] Audit log for attachment downloads and views - Create and track feature requests for Atlassian products.

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DEPLOYMENT TYPE

SERVER

VERSION

7.3

TAGS