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How can I prevent from getting the "unknown attachment" icon instead of my images?

I upload my images directly to each page, but it is becoming more common that when I need to make a page update all the images become "unknown attachment".  I am not sure if it happens to the same page multiple times, but some of my pages have a lot of images and this is huge problem.  I can sometimes go back to the previous version of the page and the images will save correctly but this is not always a good option if my last save contained a large amount of changes.  I have looked at the help articles and they were of no help. Any help would be appreciated.

1 answer

The document doesn't really help too much....this is what my coding looks like:

<ac:image>
<ri:url ri:value="https://confluence.disney.com/plugins/servlet/confluence/placeholder/unknown-attachment?locale=en_US&amp;version=2"/>
</ac:image>

 

Seems like I just have to reload all the images to get it to work. It has nothing to do with permissions.  Possibly because images were initially pasted to the page, but the images were loaded to this specific page and loaded over every image that was originally pasted into the page,  Its frustrating as I have a lot of pages and a lot of images and to have these pages lose images like it creates a lot of needless work.

Like Kevin Johnson likes this

I did some background research on this, came to know that is it an issue with confluence. Here is the link to that issue: https://jira.atlassian.com/browse/CONFSERVER-55928 . The fix is about to be released. Hope this helps.

-Kevin.

Thanks, I hope this fix closes the door on this issue.

Like Kevin Johnson likes this

Sure, hope the same

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