How can I link to folders on company shared drive?

I am setting up our confluence page and I would like to be able to link directly to folders on our shared drive, I have been searching the net for answers for 2 days with no success, in a windows environment idealy I would like for it to open up in an explorer window even if I am using chrome/firefox/opera/ie any help would be greatly appreciated.

2 answers

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Davin Studer Community Champion Apr 22, 2015

To link to a shared folder you use this format. Keep in mind this will ONLY work with Internet Explorer by default as it is the only browser that supports the file protocol out of the box. You can get extensions for Chrome and Firefox that will enable the file protocol ... sorta.

file://///server/path/to/document.doc

 

Yes, you need five slashes at the front. The protocol is "file:///" ... with three(not two)slashes. The next two slashes are the beginning of the UNC path.

Firefox extension
https://addons.mozilla.org/en-US/firefox/addon/noscript/?src=search
(In the extension options on the Advanced tab->Trusted tab ->Allow local links

Chrome Extension
https://chrome.google.com/webstore/detail/locallinks/fkkidcgelfcjmebocoaicnelkbnpgpmm 

Hi Davin, How do I manage folders which has space in it. I am unable to link the file saved in a folder which has space in its name.

Davin Studer Community Champion May 13, 2015

Replace spaces with %20

David - I can't tell you how happy I was to find your answer here. In other questions out here asking the same question, the response is that you can't link to a network drive, and you can only link if it's an actual URL. I've been playing with this for three days to get this to work for me. I'd been given the info on the %20 for spaces, but still couldn't get it to link until I found your response here indicating that you need the FIVE slashes after "file:".  I finally got it to work! Thank you - this will save a ton of time for all the people I need to direct to a network drive folder, for them to update weekly stats in a spreadsheet that gets renamed each week with a new date.

Hi Amy - so do you still need to replace spaces with the %20?

I basically put for example:

file://///{IPAddress}/Ecommerce/PJC/FilesForConfluence%20/JonStats/Analytics%20Cult%20Beauty%20Magento%20Location%2020170101-20170123%2020160101-20160123%20(1).pdf

 

and it doesn't work.  Look forward to hearing your reply. Thanks!

Hi, we have a network folder where on-site associates save shared (working) files but need the ability for associates that are off-site to access the same files when they may not necessarily have the ability to log in to the VPN to access.  Will the above solution allow anyone to access the linked file even if they can't access the shared drive/network folder at that point in time? Ie can someone log in to confluence on a phone and acces the file?

Davin Studer Community Champion Jun 27, 2018

Nope. The file:/// protocol requires being on the same network. If they were VPN'd into your network then potentially it could work. Outside of that it wouldn't work.

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Ann Worley Atlassian Team Aug 30, 2017

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