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How can I get a message in an email requesting for approvals?

I am planning to create something where I would like to get approvals from different people in my team, currently I have a "comment screen" attached to different transition. So, when a user clicks on "Approve" button after he reviews the attached document he will get this "comment screen" and I would request them to add a comment saying that "I approve".

I can only see the comment in the mail when I @tagusers in the "comment screen" and the comment is shown up on the top in the email and not the other fields, so I would like to know is there any possibility I can get the other fields first in the email.

Like my comment screen includes : "message" field (text input box), "Approve this document" (Yes or no Radio box) and a "comment" field.Screen Shot 2017-05-11 at 2.16.52 PM.pngScreen Shot 2017-05-11 at 2.16.38 PM.pngScreen Shot 2017-05-11 at 2.11.07 PM.png

1 answer

0 votes
Jack Brickey Community Leader Dec 22, 2021

OOTB you can’t produce that capability within the notification email.

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