How can I display a Jira Customer list in Confluence?

Karin Kriebisch July 18, 2024

Hello,

I'm trying to create a list of customers in Confluence using the customers of a specific project resp. organization of that project.
When I use the "/jira issue"-macro I can only create a list of Jira tickets, even when I use JQL to specify the project and / or user group.
Is there a way to accomplish my goal?
Thanks for any response on my question.


Regards,

K. Kriebisch

1 answer

0 votes
Roma Bubyakin
Contributor
July 18, 2024

Hello @Karin Kriebisch

As I understand you want to have a macro in Confluence.
The macro showed a list of users.
The list is (somehow) related to the Jira project.

Is it correct so far?
Could you please describe the rule for identifying needed users?

Regards, Roman

Karin Kriebisch July 18, 2024

Hi Roma,

Yes, your assumptions are correct so far.

But I don't know the exact rule yet but it should be something like:
project=projectname and organization="org x" and account_type=external

I know I can only get the username and email, so how I attach a telefon number ito each user is the next big thing...
Do you have any idea to get this user list into Confluence?

Thanks so far anyway.

Regards,

Karin

Karin Kriebisch August 5, 2024

Addendum:
In the meantime we added extra attributes to our customers under the Organization so we can now add the telefonnumbers and operational roles ((so we solved the "next big thing") ... BUT we are not able to query the extra attributes via the rest api of JSM. 
Does anyone know a way to do that? Or do we have to issue a improvement request?

Thanks so far anyway.

Regards,

Karin

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