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How can I change the layout of the sidebar tree?

Jake Reisenbichler February 8, 2022

I'm an end user of confluence (no admin rights). This issue only appears on one computer (windows 10, chrome browser), on a different computer (linux, Chromium) the view appears as I prefer.  No one else at my workplace is experiencing this issue.

When viewing confluence on my work pc, the pages in the tree keep spreading to the right (see attached image) as if they were all children of eachother.  What I need is for all the pages to be in a vertical line and only have children pages start indenting in the view. 

ConfluenceTREE.png

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 8, 2022

@Jake Reisenbichler Welcome to the Atlassian Community

Have you tried clearing your browser's cache?  If you look at the page in Edge does it look the same as in Chrome?

Jake Reisenbichler February 9, 2022

Yes I have tried clearing the cache, no change.

The issue is not present when viewing the same page with Edge.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 9, 2022

@Jake Reisenbichler do you have any Chrome browser plugins installed?

Jake Reisenbichler February 9, 2022

Two, I've tried disabling them to no effect.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 9, 2022

Do you have a different computer with chrome on it that you could test on.  It seems to be an issue isolated to that browser it would be nice to see if it is something with the browser on just that computer.

Jake Reisenbichler February 10, 2022

After clearing my browser's cache (and rebooting...) the issue has been resolved! I don't know why simply closing and restarting chrome wasn't sufficient after the cache clear but at least Confluence is usable again.

Thank you for the help,

Jake

Jake Reisenbichler January 26, 2023

This issue came back the following day. I need a persistant solution.

I get the same behavior with Edge, Chrome, and Firefox.

ConfluenceCascade.png

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 3, 2023

@Jake Reisenbichler It sounds like a caching issue.  Are other users have the same issue?

Matthew Morris
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 6, 2024

yes, this happens to me as well. I came here looking for a solution.

  • I've deleted my cache, and my cookies, and then rebooted. 
  • I've uninstalled Google Chrome.

Still busted. This happens in MS Edge as well.

Jake Reisenbichler March 7, 2024

Come on Atlassian, how many complaints is it going to take for you to address this issue?  It's not a cache issue.  This is ridiculous!

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