It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I add existing users to confluence?

I have just added Confluence to our package, I want to be able to add and mention members of the team but they don't appear in the search lists. I've given them access to the application, the only options i see available are to send them an email invitation. But i am assuming that will create another user account which i don't want to do.

1 answer

Andy,

I don't have that level of admin access any more, but even though they get sent a email invitation, it's possible for them to ignore some or all of the instructions that would result in them creating a second new user for themselves.

I've done this in the past. We created the users and added them to their groups, then sent them an email invite that explained how to avoid creating a new user.

You can test this yourself by creating a test user and emailing yourself. When I was doing this we were on a hosted system (not cloud, not with Atlassian) and were using 4.x.x.

Cheers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing Confluence Cloud and Jira Software Cloud Premium

Wherever you are in your team’s journey , our goal is to support your big ambitions. We’re a cloud-first company with the mission of unleashing the potential of every team, and to address the range ...

608 views 4 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you