How can I add existing users to confluence?

I have just added Confluence to our package, I want to be able to add and mention members of the team but they don't appear in the search lists. I've given them access to the application, the only options i see available are to send them an email invitation. But i am assuming that will create another user account which i don't want to do.

1 answer

Andy,

I don't have that level of admin access any more, but even though they get sent a email invitation, it's possible for them to ignore some or all of the instructions that would result in them creating a second new user for themselves.

I've done this in the past. We created the users and added them to their groups, then sent them an email invite that explained how to avoid creating a new user.

You can test this yourself by creating a test user and emailing yourself. When I was doing this we were on a hosted system (not cloud, not with Atlassian) and were using 4.x.x.

Cheers.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,011 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you