How can I activate and deactivate whiteboards in confluence?

José M_ Ordóñez November 29, 2024

I need to change some whiteboards

2 answers

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Marc - Devoteam
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November 29, 2024

Hi @José M_ Ordóñez 

This is related to the plan you are on, see Confluence Whiteboard plans and features 

From this kb article:

"Managing your whiteboards

If you exceed the three active board limit on the Free or Standard plan, your last three created boards will remain active.

Any additional boards will become read-only, allowing you to view and access existing information but not make edits.

This ensures you can keep working on your most important projects while managing your board usage efficiently."

You can't manage which is active or inactive.

José M_ Ordóñez November 29, 2024

Thanks a lot, you can copy the whiteboard you need to modify and now you are able to work on it.

Like Marc - Devoteam likes this
Marc - Devoteam
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November 29, 2024

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

José M_ Ordóñez November 29, 2024

Sorry, but the solution have been mine, thank you for your response.

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Sushant Verma
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November 29, 2024

Hi @José M_ Ordóñez 

Welcome to the community!

Please follow below document.

https://support.atlassian.com/confluence-cloud/docs/getting-started-with-confluence-whiteboards/

Regards,
Sushant Verma

José M_ Ordóñez November 29, 2024

Thanks a lot for your response, but, we have a Standard version of Confluence and I only have 3 whiteboards activated. I need to be able to manage which of them are activated.

Sushant Verma
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2024

@José M_ Ordóñez Since you're using the Standard version of Confluence and you have three whiteboards activated, it seems that you're likely working with an add-on or integration for whiteboard functionality, such as Miro, Lucidchart, or Draw.io or possibly another third-party whiteboarding tool.

In Confluence's Standard edition, you typically won't have access to all the advanced administrative controls for managing add-ons or whiteboards unless you have the appropriate permissions.

Regards,
Sushant Verma

José M_ Ordóñez November 29, 2024

You don't need manage anything, copy and paste the whiteboard. Thank you so much for your interest.

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