How JIRA Automation Places an Appointment in the Destination Outlook Calendar

[Isao IKEDA]

With JIRA automation, you can use the Send Mail flow to mail filtered tasks to a destination. Is it possible to insert a task schedule into the recipient's Outlook calendar? Or, is it possible to attach the ICS file to the e-mail? If ICS files can be attached, can you create a flow to create them? If you know, please let me know.

[Stephen_Lugton]

@Isao IKEDA a simple way to add a task or calendar item is to just drag and drop the email message on to either the task or calendar icon in Outlook in which case you won't need an ics file, but you will need to ensure that any recipients know that they have to do this.

1. Find and click the email you would like to convert.
2. Hold down the left mouse key and drag the email to your Calendar icon.
3. A dialogue box will appear that you can edit to your needs.
4. After adding all the information necessary, Save and Close.

[Isao IKEDA]

Thank you.
Continue with your questions.

[Isao IKEDA]

Create an automated on-schedule flow and if so: Send mail flow.
For example, set the filter this way.
project = AAA and type = subtask and status = "To Do" and "Start date [date]" <= 0d
In the mail sending flow, mail is sent as follows.

Subject: Duration of the task {{issue.summary}}
Articles:
You are in charge of {{issue.key}} {{issue.summary}}.
Start Date: {{issue.startDate}}
Due Date: {{issue.duedate}}

I would like to know how the recipient of this email can schedule their Outlook calendar for the start date and due date period.

But first, the {{issue.startDate}} variable does not return the value of the field.
Now that I have this, I want to know how to embed it in my Outlook calendar.
The email you received is text and does not contain calendar information. How do I receive this information and automatically embed it in my Outlook calendar?

[Stephen_Lugton]

As far as I know you'll have to manually add the date/time information after dragging the email to the calendar icon, I'm not familiar enough with automation for Outlook calendar to be able to help