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How Do I Disable Collaborative Editing in Confluence 6.1.3?

I have to say, at this point I am not impressed with the product.  The install process is gruling, there is not much in the way of guides beyond steps like (Set up a database), and I have encountered issues on almost every single step.  Up to this point I have been able to figure them out. 

I have installed Confluence Server, imported my content from my Cloud instance, and set up SSL.  I can browse Confluence just fine but if I click Create or Edit the page just hangs.  It does not error out, the wheel at the edit button just spins.  I foung that if I disable the firewall, I get to the Edit page but get an error in the Browser about how it is taking longer than normal to load.  I think this has to do with Synchrony operating on port 8091.   

As I understand, there are known issues with Collaborative Editting and SSL.  I do not need Collaborative Editing and would like to disable it but the settings do not show up where they are supposed to in the General Configuration page.  I am running 6.1.3.  Here is the error from the catalina.out log. 

 Thanks for any help you can provide. 

04-May-2017 16:59:08.844 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread "http-nio-8443-exec-14" (id=178) has been active for 69,489 milliseconds (since 5/4/17 4:57 PM) to serve the same request for https://[redacted]:8443/pages/createpage.action?spaceKey=[redacted]&fromPageId=34335&src=quick-create and may be stuck (configured threshold for this StuckThreadDetectionValve is 60 seconds). There is/are 3 thread(s) in total that are monitored by this Valve and may be stuck.
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3 answers

1 vote
Nic Brough Community Leader May 05, 2017

It is a good test to disable the collaborative editing - the admin flag for turning it off it is still there in 6.1

Nic, Thanks. 

I looked harder and finally found the config option.  It is not where the documentation says it is, it is under Gear > Add-Ons > System > Confluence Collaborative Editor Plugin.

Good news, disabling this plugin solved the problem.  Next trick is to figure out how to make collaborative editing work with SSL, but this is not a requiments for my installs so I am good to go for now.  Thanks!

So frustrating how often Atlassian help content is wrong!

0 votes
Steven Behnke Community Leader May 04, 2017

If you access this over a non-ssl port, does the editor work then? You also haven't told us what you're using for OS or if you're using a Proxy so it'd be difficult to offer advice at this time.

Sorry about that, thanks for your assistance.

Running Ubuntu 16.04 with PostgreSQL as the batabase. 

For the SSL I followed the steps here:

Disabling the SSL redirect and accessing the site over HTTP yeilds the same result.  Tried in Chrome and Edge. 

I also wanted to test disabling Collaborative Editing to see if that works (as I don't need it) but perhaps that is no longer possible in 6.1.3.


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