How Do I Disable Ask AI?

[Influential Eliot]

Hi, I am a user of multiple Confluence instances ... and I need this 'Ask AI' feature to not be there as it is horrible.

It is ruining my ability to just use the search properly, and it's adding more work for the browser to do which in turn *literally* uses more energy.

How do I turn this off?

---

If you would like a more specific version of that:

Where is the setting in my preferences to remove this completely from view, and to ensure that it is not interacting with my data?

[FedericoL]

There are some feature requests/bug reports asking for the possibility to disable the AI-pushing stuff, like https://jira.atlassian.com/browse/AI-3 (now closed, not sure why) and https://jira.atlassian.com/browse/AI-930

[Influential Eliot]

Aye, that's definitely something I will lend my voice to, thanks, @FedericoL !

( I won't be accepting it as the answer, obvs, but seriously, thanks! )

[Shawn Doyle - ReleaseTEAM]

If you are an org admin, you can disable Atlassian Intelligence 

https://support.atlassian.com/organization-administration/docs/deactivate-atlassian-intelligence-for-products/

I haven't tested how well this works, as I am still having fun with the new features.  

[Influential Eliot]

Aye, but org level, and user level are different things.

Users should be able to control their own interface.

As per usual, all new functionality should be opt-in not opt-out, and that is at both the admin and user level when implemented.

[FedericoL]

Indeed. I don't understand why Atlassian feels a need to force-feed us with all these AI features. Is the demand so low that people must be forced to use them? Has Atlassian ever heard of informed consent?

Confluence pages are likely to contain personal data, and Regulation (EU) 2024/1689 introduces a requirement of informed consent for high-risk AI systems beyond the GDPR (although most Confluence wikis are unlikely to fall under any of the categories listed in the current annex III).

[Influential Eliot]

I suppose that it depends on where the data farms sit for the Confluence / Jira Software (etc) servers.

Because what you're saying is so very true at many, many, levels. I doubt it is something that many firms think about.

It's actually (bizarrely) something that Microsoft *do* do rather well, though. In terms of ensuring which Azure instance data is stored, etc.

[FedericoL]

I'm not sure what you're saying, but the physical location of servers is largely irrelevant as to whether EU regulations like the GDPR apply, or whether a data transfer outside the EEA is deemed to have happened.

https://www.edpb.europa.eu/our-work-tools/our-documents/guidelines/guidelines-32018-territorial-scope-gdpr-article-3-version_en

https://www.edpb.europa.eu/our-work-tools/our-documents/topic/international-transfers-data_en