High CPU Usage - isolating process

We recently experienced an hour long period of extremely high (90%+) CPU usage on our 16 core server which abide after about an hour. During this time no users reported any issues accessing Confluence and monitoring information from Wily indicated that response times were normal. For all intensive purposes the system was functional and within normal tolerances. However we would like to isolate what caused the CPU spike and were wondering if there is anyway to isolate which process would have caused this.

Regards,

-Christopher

3 answers

0 vote
Joseph Clark Atlassian Team May 02, 2012

Hi Christopher,

Do you know if the spike is coming from Confluence, or some other process on your system?

For Confluence, the best thing to do is, when the spike starts happening begin taking a bunch of thread dumps using the built-in admin tool spaced 5-10 seconds apart and then submit them to https://support.atlassian.com for analysis.

If the spike is happening outside of Confluence, you'll need to resort to other ways that are dependent on your operating system. For Windows, you could use the built in performance monitoring tools to plot CPU usage by process over time and then see which process is spiking.

For *nix systems, you can use the top command.

Hi Christopher,

We have submitted atlassian support ticket for this (https://getsupport.atlassian.com/servicedesk/customer/portal/14/CSP-202831) and monitoring very closely.

 

Thanks

Hi,

Confluence Cpu: 13.7% and back to normal after rebooted server.

Thanks

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