Hi I was unable to import

Brian Vent October 22, 2018

I did everything by the book.  Cloud to cloud, same versions and selected the file from the .zip export.  Which file should I have used?

Once I imported the file, the system gave me a generic error.  

 

Followed this guide - https://confluence.atlassian.com/confcloud/import-a-confluence-space-724765531.html

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Brian Vent October 24, 2018

1. Go to space settings

2. Content tools

3. Export 

4. Select XML

5. Wait for Download

6. Follow import process for "import spaces"

7. Select entire zip file

8. Wait for Upload

9. Follow instructions!

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Lava Kumar Dukanam {Appfire}
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October 22, 2018

Hi @Brian Vent,

 

What was the error you encountered?

Make sure you are importing the zip of the contents and not zip of the directory of the contents.

You can also do it from the backup & restore from the administration page.

Let me know.

Thanks,

Lava

Brian Vent October 24, 2018

Screen Shot 2018-10-24 at 2.16.22 PM.png

I tried this using the .zip file and was unable to get it to work.  :(

Brian Vent October 24, 2018

my process could be incorrect.  Am I trying t  It is as follows: 

1. Backup manager

2. Create backup

 - Site_Backup.zip generated

3. Go to other confluence

4. Confluence Settings

5. Import Spaces (not Import Site) ?🔥

6. Import zip file

 - Error.  

Brian Vent October 24, 2018

so I believe I found the issue.  I'm still trying to import the space file.  I was creating a site backup and not exporting the space.  

Brian Vent October 24, 2018

got it to work, will publish process below

 

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